Shanghai Disney Complaints
As much as i have been hyping up Shanghai Disney and all its splendor, i have to be somewhat unbiased and tell you about some of the complaints that have been had about the park.
This one is a bit troublesome but i will let you all decide if its really that terrible.
One of the complaints is that Guests can't take their souvenir balloons they bought at the parks onto the metro.
The balloons had to get rid of their balloons which cost 60 yuan , or $9 in US dollars before getting on the metro. Guests were told the balloons, especially the hydrogen filled ones could cause an accident or explosion and therefore disrupt train operations.
One metro policeman stated "Some passengers argued when we didn't let them take their Disney-themed balloons into the station, but we don't have any choice. The store should warn customers when they buy them."
Shanghai Disney's metro resort train station requires all bags and purses be scanned before boarding while at city metro stations only large luggage and bags are scanned.
This one is a bit troublesome but i will let you all decide if its really that terrible.
One of the complaints is that Guests can't take their souvenir balloons they bought at the parks onto the metro.
The balloons had to get rid of their balloons which cost 60 yuan , or $9 in US dollars before getting on the metro. Guests were told the balloons, especially the hydrogen filled ones could cause an accident or explosion and therefore disrupt train operations.
One metro policeman stated "Some passengers argued when we didn't let them take their Disney-themed balloons into the station, but we don't have any choice. The store should warn customers when they buy them."
Shanghai Disney's metro resort train station requires all bags and purses be scanned before boarding while at city metro stations only large luggage and bags are scanned.
Another complaint during the trial run has been about high food costs. Most dinners cost at least 70 yuan, for a main course and beverage, and they look nothing like their beautiful photos representations at the park.
"Dining and accommodation prices are almost the same as at other Disney theme parks, but our incomes can't compare with those in developed countries like the US and Japan," said Sunny Sun, a Shanghai resident who visited Shanghai Disney Resort with her family.
Shanghai Disneyland Review >>> Two thumbs down!
ReplyDeleteThe shanghai Disney park opening on June 16th, 2016 was a huge disappointment mainly on how it was run and controlled or should I say uncontrolled. The rides were not the problem but the line wait for a lot of the rides were around 3 hours. It may have delayed longer as a lot of people cut in line without the Disney staff stopping it. Disney should not sell more tickets than they can handle. Waiting for 3 hours for a ride is unacceptable.
To get into the park, the wait was over an hour and people were placed outside without any coverage in the rain. There was artificial grass that people had to stand on which was uneven and had dips of water puddles that a lot of people stepped into on accident. A lot of people were trying to cut in line and people continued to scream at those people. There were a lot of Disney staff standing nearby but did absolutely nothing to stop people from cutting in line. People were waiting in a very squished line like cattle stand in muddy water in the rain. Disney staff were trying to sell raincoats to make extra money.
It is a shame on Disney to open at 12pm and when ordering tickets online, it didn't seem to show the hours. But if you looked for it, you could see it written somewhere in very light grey small print. Disney earlier said it was sold out but decided to sell tickets a few days before the opening perhaps to try to get more revenues. But Disney should have thought about the safety risk of being over crowded.
Pirates of the Caribbean ride broke down too! Disney staff told people who were waiting for about an hour that the ride wasn't working.
The water ride called Roaring rapids has drain holes that spurts up water into and between your legs. These drain holes are supposed to drain out water and not let water in. But in contrary, when the boat gets moved around in the rapids, water will spurt upward between people's legs. That's why people got very wet.
The staff told us that the fast pass was not available on June 16th opening but we were told the wrong information as we saw people using it. Then when we asked another staff, we were told it was offered but closed early.
The Canoe ride closed early after 5pm.
In the end, most people could only go on two to five rides without seeing much of anything else. What a rip off and it's very unfair because Disney should not have over sold tickets where you have to wait in line for 3 hours. We have made a complaint to Disney but they have you contact their customer service staff who try to keep delaying by telling you they will reply in 4-5 days. After 4-5 days, they will delay again. Nothing gets resolved with them. But their hope is that people buy more tickets since they didn't see even a small portion of the park due to the over crowded long line. Is that really fair?
By the way, Lion King tickets are sold for half the price near the door. For example, for tickets that normally cost 590 rmb, there are people selling it for 300 rmb near the door. These people are not working for Disney but it is a big question on how they can sell legitimate tickets for 300 rmb. This means Disney sold tickets for less to them in order for them to sell for 300rmb. Is this fair for people who followed all the rules and paid for their tickets on the Disney website? There is no Disney staff stopping these people from selling the tickets for low prices. Maybe they hope to fill up their theatre no matter how it's done.
The overall conclusion is that Disney may have some really good rides, but the way it's organized is just lame. For tickets to be sold half the price people bought on the website makes one question the corruption behind all this. I would not recommend anyone going to Shanghai Disneyland park until they get their act together. If you go, you will feel like a sucker and feel ripped off waiting in line for hours. Because of this I have to give Shanghai Disneyland two thumbs down!
d off waiting in line for hours.
What a disappointing trip for the whole family. It’s not worth the money and time to go there. Most of the major attractions “TRON” and “Roaring Rapids” were down when we were there for 2 days. Queuing for one and a half hour, then all of a sudden some problem and had to abandon queue. grrrr… What a disappointment. We’ve already asked for a refund but Disney Shanghai only wants to give us fastpass and wants us to spend money again. And all shows and disney songs are all in Chinese.. not worth to go. Disney HK though smaller is far much better! But nothing beats our Disney experience in Orlando.
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